⇒ The Union Home Ministry under the leadership of the Home Minister Shri Amit Shah has started operationalisation of national Helpline 155260 and Reporting Platform for preventing financial loss due to cyber fraud. The Helpline was soft launched on April 01, 2021.
The National Helpline and Reporting Platform provides a mechanism for persons cheated in cyber frauds to report such cases to prevent loss of their hard earned money.
Operated by:
The Helpline 155260 and its Reporting Platform has been made operational by the Indian Cyber Crime Coordination Centre under the Ministry of Home Affairs, with active support and cooperation from the Reserve Bank of India, all major banks, Payment Banks, Wallets and Online Merchants.
Citizen Financial Cyber Fraud Reporting and Management System:
The Citizen Financial Cyber Fraud Reporting and Management System has been developed in-house by Indian Cyber Crime Coordination Centre (I4C) to integrate Law Enforcement Agencies and Banks and Financial Intermediaries.
Roll-out of Helpline in States/UTs:
It is currently being utilized along with 155260 by seven States and Union Territories which includes Chhattisgarh, Delhi, Madhya Pradesh, Rajasthan, Telangana, Uttarakhand and Uttar Pradesh.
It is also being launched in other states to check the flow of money duped by the fraudsters so that it can be covered across the country.
Banks, Major Wallets & Merchants:
Currently, the Helpline and its Reporting Platform has all the major public and private sector banks onboard, including State Bank of India, Punjab National Bank, Bank of Baroda, Bank of India, Union Bank, HDFC Bank, ICICI Bank, Axis Bank etc. It also includes all major wallets and merchants such as PayTM, PhonePe, Amazon, etc.