⇒ Union Minister of Rural Development, Agriculture and Farmers Welfare & Panchayati Raj Shri Narendra Singh Tomar Released a Model Panchayat Citizens Charter/ framework for delivery of the services across the 29 sectors, aligning actions with localised Sustainable Development Goals (SDGs). It was prepared by Ministry of Panchayati Raj (MoPR) in collaboration with National Institute of Rural Development & Panchayati Raj (NIRDPR).
The Citizen Charter would ensure transparent and effective delivery of public services for sustainable development and enhanced citizen service experiences; deepening inclusive and accountable Local Self Governments by incorporating diverse views while designing and delivering services.
On this occasion, Union Minister said, the aim of establishing a Citizen charter is to provide services to the people in a time bound manner, redressing their grievances and improving their lives.
He also said, it is expected that the Panchayats will utilise this framework to draw up a Citizens Charter and adopt it through a resolution of the Gram Sabha by 15th August, 2021.